Privacy Policy

October 01, 2017

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online and to demonstrate our firm commitment to privacy. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
We and our service providers may collect personal information in variety of ways including:

  • Through our site: We may collect personal information through our website, such as when you transact business with us, use our products or services, request information or materials, create or update an account and profile, or visit our website.
  • Offline: We may collect personal information from you offline, such as when you contact our customer service, sign up for a newsletter or e-mail promotions, apply for membership, or purchase or use our products and services.

The personal information that we collect about you may include, without limitation, your name, home address, e-mail address, preferences for e-mail updates, passwords, fax and telephone numbers, and financial information that is not otherwise publicly available.  However, we may collect such information only when it is voluntarily submitted to us through our various contact features, such as utilizing the ‘contact us’ link on our website to send email messages.

You may visit our website without providing any personally identifiable information.  We respect the privacy of our users and do not share any personally identifiable information with any unrelated third parties unless the document or feature used for collecting this information explicitly states that it will be shared with another organization. 

How do we use your information?

We may use the information we collect from you to send you e-mails containing promotional materials, such as products or services that may be of interest to you.  These promotional materials include membership promotions, service or product promotions, certain updates, and newsletters. 

How do we protect your information?

We store personal information using industry standard, reasonable and technically feasible physical, technical and administrative safeguards against foreseeable risks, such as unauthorized access. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  Please be advised that the websites and data storage are run on software, hardware and networks, any component of which may from time to time require maintenance or experience problems or breaches of security beyond our control.  We are not responsible for the acts and omissions of any third parties.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.  While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us over the internet.  We cannot guarantee the security of the information on and sent from the website and no transmission of data over the internet is guaranteed to be completely secure.  Any such transmission is done at your own risk.

Cookies

Cookies help a website determine that a particular user has previously visited the website.  As a result, the cookie helps the site save and remember any preferences that may have been set while the user was browsing the site.  Cookies are small strings of text that websites can send to your browser.  Cookies cannot retrieve any other data.  Once you are a registered user of our website (i.e., have a member ID and password), we may use cookies to provide personalized information based on preferences you have indicated while using the site. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You may delete and/or refuse the use of cookies by selecting the appropriate settings on your browser.  You may use the websites or applications even if you choose to refuse or delete such cookies.  However, please note that this may affect your ability to use the full functionality of the website or features, and may impact our ability to customize the websites or services for you. 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners, email agent, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. As a result, we may provide your personal information to trusted operators who work on behalf of or with us under confidentiality or similar agreements including services providers, payment processors, advertisers, consultants and affiliates (“Service Providers”).  These Service Providers may use your personal information to help us administer our business or our website, including but not limited to assistance in administering and processing payments, or communicating with you about our offers or other information relevant to us.  We may also release information (i) in response to or to cooperate with law enforcement, government requests, subpoenas, court orders or legal process, (ii) to respond to your requests for customer service or other information, (iii) to enforce the Terms of Use, (iv) to establish or exercise our legal rights or defend against legal claims, or (v) to protect the safety or property of ours or others.  We also may provide and disclose information if we believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, situations involving potential threats to the physical safety of any person, or as otherwise required or permitted by law.

Use and Disclosure of Non-personal Information

Non-personal information refers to data and information that does not personally identify you as the individual to whom the data or information relates, which may include data and information that is aggregated by us or a third party, or is not linked to personal contact information. 

Our Service Providers and we may use your non-personal information (e.g., internet browser, type of computer operating system, and domain names) in a variety of ways, such as to administer the website, improve the website, improve navigation of the website and services upon your return visit, improve the products and services we offer, analyze and develop advertisements, provide you with special offers and promotions and determine their effectiveness, customize the content or functionality of websites and services to your preferences, and analyze trends and site usage. 

If any aggregated non-personal information or de-identified non-personal information becomes identifiable to a person, we will treat such information as personal information. 

Third-party links

This site may contain links to websites operated and maintained by third parties, over which we have no control.  Privacy policies on such linked sites may be different from our privacy policy.  You access such linked sites at your own risk.  We are not responsible for the privacy practices or the content of such websites.  You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Correcting or Removing Personal Information or Opt-Out

To review, change or remove your personal information collected by us, please send your request by contacting us in one of three ways:
      By emailing us at info@aromaresort.com
      By calling us at (213) 387-2111
     
Please note that such requests may take up to ten (10) business days to become effective.  In addition, users may opt-out of receiving future promotional mailings by contacting us in one of three ways set forth above. However, some non-marketing communications are not subject to a general opt-out.   
Changes to Privacy Policy

Our Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve.  We display an effective date on the upper left corner of the Privacy Policy so that you will know when there has been a change.  You should check the Privacy Policy on a regular basis for the most current privacy practices.  Each time you access, use or browse our site, you agree to the then current changes to the Privacy Policy.  Any changes in the Privacy Policy will take effect upon posting.  However, if there is any material change to this Privacy Policy, we will provide you with notice or have other communications with you in the manner and to the extent required by law.

How does our site handle Do Not Track signals?

Except as otherwise specified in this Privacy Policy, we do not alter the practices detailed herein based upon your selection of the “Do Not Track” setting or other “opt out” setting or feature that may be offered by your browser.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

We are committed to protecting the privacy of children.  Our website and features are directed to persons eighteen (18) years of age or older.  We do not knowingly collect information from children under age eighteen (18).  If you are under age thirteen (13), you are not permitted to use the website or the services.  If you provide information to us through the website or features, you represent and warrant to us that you are eighteen (18) years of age or older.  If you are between thirteen (13) to seventeen (17) years of age, you may visit, browse and use the information on the website, however, you may not submit any personal information and you represent and warrant to us that you have permission of your parent or guardian to use the website and any activities on the website, who agrees to this Privacy Policy on your behalf.  If we become aware that a person under age eighteen (18) has provided personal information, we will remove such personal information from our files.  If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending us an email to info@aromaresort.com.

Consent
By visiting and utilizing our website, you consent to the information practices disclosed in our Privacy Policy, and that any dispute over privacy is governed by this Privacy Policy and our Terms of Service.  We reserve the right to change the Privacy Policy and Terms of Use at any time.

Contact information
If you have any questions and concerns about our privacy policy or our website, please contact us at info@aromaresort.com.